No one is at my house during the day. Can you put instructions on the package that they just leave my order at the door?

The shipping address needs to be the same as the credit card used at the check out. This is for security reasons. We are not able to place special instructions on packages; if you would like the driver to leave the package without a signature, simply leave a note on your door to that effect, at your own risk.

If I order today, will my order be shipped today?

Because of time zone differences and workload, we cannot guarantee that just because you placed your order today, it will be shipped today. We need up to two business day to process the order, pick out the merchandise, pack it, and ship it.


Do you ship internationally?

Some items, not all can be shipped internationally so please ask.

Do you accept COD orders?

Sorry, but due to problems with folks ordering by COD and then refusing to pay for the shipment, we can no longer offer COD as a payment option.

Do you accept Purchase Orders?

No.

But won't my credit card be all over the Internet?

It won’t be. Contrary to the stories you might have heard, the credit card companies have been unable to document even one example of a credit card number being stolen from a secure Internet server. In fact, Internet ordering is actually safer than ordering offline, for a variety of reasons. Therefore, regardless of how you give us the order, we will process it over our secure Internet servers. If you’re uncomfortable with that, we suggest you learn more about Internet security.

I have some product questions before I order…what should I do?

Simply email us at support@thescootershowroom.com, and we will contact you by email shortly; our goal is to answer your email by the next business day. This is the most efficient method to answer your questions.